Shipping policy

Shipping Policy

At Brothers, every bag of coffee is roasted with care and shipped as fresh as possible.

Where We Ship

We're currently shipping exclusively within Alabama as we begin our journey. Starting close to home allows us to provide the best possible experience for our customers.

We look forward to expanding to additional states in the future.

Processing Time

Most orders are processed and shipped within 1–2 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

While we do our best to ship orders quickly, processing times may occasionally be longer during periods of high demand.

Shipping Methods

Shipping options and delivery estimates are provided at checkout based on your delivery address.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its journey.

Shipping Costs

Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

We also offer free standard shipping on orders of $70 or more within Alabama.

Delivery Times

Delivery times depend on the shipping method selected and your location within Alabama.

Please note that delivery estimates are provided by the shipping carrier and cannot be guaranteed.

Order Issues

If your package arrives damaged, appears to be lost, or you've received the wrong item, please contact us within 7 days of delivery at brothersroastingco@gmail.com. We'll work with you to make it right as quickly as we can.